top of page

Shipping Policy

Misfit Crafter Studio & Menagerie Shipping Information

Thank you for visiting and shopping at Misfit Crafter Studio & Menagerie! We ship both domestically and internationally (where permitted by customs regulations).

​

Shipping Methods

All orders are shipped via USPS, Fed-Ex or UPS. You will receive an email notification with tracking information once your order has been shipped.

​

Shipping Destinations

We ship to the United States, its Territories, and internationally where permitted.

International Shipping Information

​

Processing and Delivery Times

  • Orders are processed and shipped within 3-5 business days.

  • We do not ship or deliver on weekends or holidays.

  • During peak times or due to unforeseen circumstances (like high order volume, global shipping delays, or inclement weather), there may be slight delays in shipment processing.

​

Estimated Delivery Dates

Please note that delivery times are estimates and not guarantees. We are not liable for delays that occur once your order has been shipped.

​

Damages and Missing Orders

If your order arrives damaged or appears lost during shipping, please contact us immediately so we can assist you in filing a claim. A refund or replacement may be issued depending on your cooperation during the claim process.

Important:

  • For damaged orders, please keep all packaging materials and damaged goods for claim purposes.

  • Report any damages within 15 days of delivery.​

International Shipping Information

We're happy to offer international shipping! However, there are a few things to keep in mind when placing an international order:

  • Customs Duties & Taxes:

    • Fees charged by your country when the package arrives are not included in our prices. These are your responsibility.

    • We recommend contacting your local customs office for details on potential charges (https://www.simplyduty.com/import-calculator/).

  • Delivery Timeframes:

    • International shipments may take longer to arrive due to customs clearance. We can't guarantee specific delivery dates.

  • Customs Delays & Restrictions:

    • Packages may be inspected or held by customs for any reason. We have no control over this process.

    • Certain items may be prohibited from import into your country. We recommend checking your country's customs regulations before placing an order.

  • Returns:

    • In case of refused packages due to unexpected fees or customs issues, we may not be able to offer a full refund.

By placing an international order, you agree to these terms.

We recommend contacting your local customs office for more information.

bottom of page